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CASE STUDY

The New Home Company: Setting the Bar for Smart Home as a Standard

House exterior
Megan Elthringham Vice President of Marketing at The New Home Company
“What I’ve noticed about Brilliant is that they’ve truly wanted to partner with us to help us promote and deliver a great smart home experience.”
Megan Elthringham Vice President of Marketing at The New Home Company
Recognized by Pro Builder Magazine as the 2019 Builder of the Year, The New Home Company (NYSE: NWHM) has earned an industry-leading reputation for designing homes and living experiences that put homebuyers first. Rated #1 in customer satisfaction by Eliant in the high-volume and multi-divisional builder categories, this new generation homebuilder is deeply focused on offering the most innovative and consumer-driven homes on the market in major metropolitan areas and growth regions within Northern California, Southern California, and Arizona.
woman lifting child in joy in the kitchen

The New Home Company

Northern/Southern California & Arizona
  • 2019 Builder of the Year (Pro Builder Magazine)
  • Multi-year winner of Eliant Homebuyers’ Choice Award
  • Homes range from $300k to $1M+

The Challenge

The Solution

EVO Home Tech Package

2 Brilliant Controls
2 Brilliant Controls
Honeywell T10 Thermostat
Honeywell T10 Thermostat
Ring Pro Doorbell
Ring Pro Doorbell
Kwikset Halo Lock
Kwikset Halo Lock
Genie Wi-Fi Garage Opener
Genie Wi-Fi Garage Opener
Luxul Mesh Wi-Fi Router
Luxul Mesh Wi-Fi Router
In addition to this standard smart home package, every NWHM owner receives a white glove In-home orientation by a professional integrator, which includes the set up of all smart home devices and training on all smart products and features included with the home.

“You have to have good integrators,” emphasized Eltringham. “That’s essential. Your sales and design teams are going to introduce all of the technology to prospects, but it’s the integrator that meets with every buyer and really personalizes the EVO experience to meet their needs.” NWHM relies on integrators like SST (Smart Systems Technologies), Empire Systems, and Republic Elite Integration to deliver the right model home and homebuyer experience.

The Results